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Can You Private Label Hotel Amenities? Body Wash, Shampoo and Lotion for Boutique Hotels and Spas

How boutique hotels and spas private label body wash, shampoo and lotion: minimums, timelines, state small-bottle laws and what the label must include.

Written by the Owner, Product Management Group · 30+ years in consumer product manufacturing

Published

Refillable shampoo, conditioner and body wash dispensers on a hotel shower shelf
Photo by Sarah Chai on Pexels

Short answer: Yes. A boutique hotel, resort or spa can sell its own brand of body wash, shampoo, conditioner and lotion made from a stock formula. At PMG that starts at 1,000 units with about 60–90 days to a first run; custom formulas take 4–6 months at 5,000 units. Plan for dispenser sizes: several states restrict small plastic bottles.

Definition. Private label hotel amenities are guest bath and body products (shampoo, conditioner, body wash, hand soap and lotion) made by a contract manufacturer from an existing formula and supplied or sold under the property's own brand.

Key stats: hotel amenities in 2026

  • California: lodging establishments may not offer plastic bottles holding less than six ounces of personal care products: from Jan 1, 2023 for properties with more than 50 rooms and Jan 1, 2024 for smaller ones (CBS News Sacramento on AB 1162). [3]
  • New York: hotels, motels, apartment hotels and boarding houses may not provide plastic bottles under 12 oz of products for cleansing, conditioning or moisturizing: from Jan 1, 2025 (50+ rooms) and Jan 1, 2026 (fewer than 50) (NY DEC). [1]
  • Washington: plastic containers under 6 oz of shampoo, conditioner, soap, body gel, lotion and hand sanitizer are restricted from Jan 1, 2027 (50+ units) and Jan 1, 2028 (fewer than 50) (WA Department of Ecology). [2]
  • Marriott said replacing small shampoo, conditioner and bath gel bottles with larger bottles or wall dispensers by December 2020 would remove about 500 million small bottles, or 1.7 million pounds of plastic, a year (FOX 5 DC). [4]
  • FDA's 2016 final rule removed 19 active ingredients, including triclosan and triclocarban, from consumer antibacterial soaps and body washes used with water (FDA). [6]
  • Since Dec 29, 2024, cosmetic labels must include a U.S. address, phone number or electronic contact for adverse event reports under MoCRA (Arnall Golden Gregory summary of MoCRA). [10]

Which hotel amenities can you private label?

The usual guest-bath set is shampoo, conditioner, body wash, hand soap and body lotion. When these products only cleanse, condition, moisturize or add fragrance, FDA treats them as cosmetics [5]. PMG's personal care line includes body wash and shower gel, body lotion, and shampoo and conditioner, with fill sizes from travel to professional size [11].

Two exceptions change the rules:

  • Antibacterial claims make it a drug. FDA says a cleanser intended to prevent disease is regulated as a drug, or as both a drug and a cosmetic, and gives antibacterial cleansers as an example. That means a Drug Facts label and OTC drug rules. FDA's 2016 rule also took 19 active ingredients, including triclosan and triclocarban, out of consumer antibacterial washes. [5] [6]
  • "True soap" sits with a different agency. A bar or liquid that is mostly alkali salts of fatty acids, cleans because of them, and is labeled and sold solely as soap is regulated by the Consumer Product Safety Commission, not FDA. Add a moisturizing or fragrance purpose and FDA regulates it as a cosmetic. [5]

How do small-bottle laws change hotel amenity packaging?

StateWho it coversWhat is restrictedDates
CaliforniaLodging establishments (hotels, motels, resorts, B&Bs, vacation rentals)Plastic bottles holding less than six ounces of personal care products [3]More than 50 rooms: Jan 1, 2023 · Fewer than 50: Jan 1, 2024
New YorkHotels, apartment hotels, motels, boarding housesPlastic bottles under 12 oz of products for cleansing, conditioning or moisturizing [1]50+ rooms: Jan 1, 2025 · Fewer than 50: Jan 1, 2026
WashingtonLodging establishmentsPlastic containers under 6 oz (shampoo, conditioner, soap, body gel, lotion, hand sanitizer); may still be provided on request [2]50+ units: Jan 1, 2027 · Fewer than 50: Jan 1, 2028
Small-bottle laws at a glance
Timeline of hotel small-bottle laws in California, New York and Washington, 2023 to 2028202320242025202620272028Californiaunder 6 ozJan 1, 2023>50 roomsJan 1, 2024<50 roomsNew Yorkunder 12 ozJan 1, 202550+ roomsJan 1, 2026<50 roomsWashingtonunder 6 ozJan 1, 202750+ unitsJan 1, 2028<50 unitsLarge propertiesSmall properties

Not a complete list. Sources: CBS News Sacramento, NY DEC, WA Ecology.

This table covers three states and is not a complete list. Check the rules in every state and city where you operate.

All three laws point the same way: refillable dispensers on the wall or counter, and larger bottles. Big chains moved first; Marriott began swapping small bottles for larger bottles or wall-mounted dispensers in 2019–2020 [4]. For a private label hotel brand, that changes the product plan. The dispenser refill becomes your main item, and a retail-size bottle for the spa counter or gift shop becomes the second.

Two glass amenity bottles on a wooden tray in a hotel bathroom
Photo by Castorly Stock on Pexels

Stock, modified stock or custom: which path fits a hotel brand?

PathWhat you changePMG minimumPMG timelineBest for
Stock formula (private label)Brand name, label, package1,000 units60–90 daysA first property or a test of guest response
Modified stockFragrance, botanical add-ins, color or textureQuoted per projectDepends on the changeA signature scent on a proven base
Custom formulationThe whole formula, which you own5,000 units4–6 monthsMulti-property groups and exclusive formulas

A modified stock formula sounds like a small step, but it isn't treated that way. Changing an ingredient, scent, color, texture or claim moves the project toward custom development, so the change has to be checked for stability and package compatibility (see private label vs custom formulation). A signature fragrance is often the main reason a hotel brand goes custom. If you need fewer than 1,000 units to start, read what a pilot batch is and what you can realistically do below 1,000 units. Smaller runs cost more per unit, because the setup costs are spread over fewer bottles.

What does a hotel amenity label need? (printable checklist)

Download the fillable checklist (PDF)

Hotel Amenity Label & Launch Checklist

  • Statement of identity on the front panel (for example, “Body Wash”) [7]
  • Net quantity of contents, set apart from other printing on the front panel [7]
  • Ingredients in descending order of predominance [7]
  • Name and place of business of the manufacturer, packer or distributor [7]
  • U.S. address, phone number or electronic contact for adverse event reports (MoCRA) [8] [10]
  • Warning statements where required, printed prominently [7]
  • Fragrance allergens: MoCRA requires disclosure once FDA sets the list by rule, so leave room on the label [8]
  • No antibacterial or medical claims, unless you are launching an OTC drug with a Drug Facts label [5]
  • Registration and listing: manufacturers and processors register facilities with FDA every two years; each marketed product is listed with its ingredients and updated annually. Certain small businesses (under $1,000,000 in average U.S. cosmetic sales over the previous 3 years, adjusted for inflation) are exempt from registration and listing. [9]
  • Dispenser plan: confirm with your manufacturer how refill containers and dispensers will be labeled, and check state rules where you operate
  • Format by location: dispensers or large bottles for rooms in restricted states; retail sizes for the spa or gift shop
Unbranded pump bottle of hand soap beside a bathroom sink
Photo by Pixabay on Pexels

The Bottle-to-Dispenser Launch Path: six steps from idea to first run

  1. 1.Pick the products guests actually use. Most properties start with body wash, shampoo, conditioner and lotion, plus hand soap.
  2. 2.Choose formats by state. Dispensers and large refillable bottles for rooms; retail sizes for the spa or shop.
  3. 3.Pick the path. Stock (1,000 units, 60–90 days), modified stock, or custom (5,000 units, 4–6 months).
  4. 4.Approve samples and the fragrance. A new scent means development work and stability checks.
  5. 5.Confirm the regulatory status. Cosmetic or drug? Check every claim and run the label checklist above.
  6. 6.Schedule the first run and refills. Plan refill quantities around occupancy so you reorder before you run out.

Can the same amenities go to resorts in Latin America?

Often, yes, but each country has its own cosmetic rules. When PMG plans a Latin America launch, it screens ingredients against the restricted lists of regulators such as COFEPRIS (Mexico), ANVISA (Brazil) and INVIMA (Colombia) during formulation, and reviews labels and claims in the destination language. Plan this before you print packaging. See USA to Latin America expansion [13].

Frequently asked questions

What is the minimum order for private label hotel amenities?

At PMG, 1,000 units on a private label stock formula and 5,000 units on a custom formulation, the same minimums as other personal care products. [11]

How long does it take to launch hotel amenities?

About 60–90 days from contract to first run on a stock formula. A custom formula takes about 4–6 months, mostly because of development and stability testing. [12]

Can I add a signature scent to a stock formula?

Yes, but changing the fragrance turns a stock project into development work. The new version has to be checked for stability and package compatibility before production. [12]

Are small hotel shampoo bottles banned?

Not nationwide. California, New York and Washington restrict small plastic bottles in lodging on different dates and size cutoffs. Dispensers and larger bottles are allowed. [1][2][3]

Can I call my hotel hand soap antibacterial?

Only if you sell it as an OTC drug with a Drug Facts label. FDA's 2016 rule removed 19 active ingredients, including triclosan, from consumer antibacterial washes, so ask your manufacturer which actives are still allowed. [5][6]

Glossary

  • Private label: a product made from a manufacturer's existing formula and sold under your brand.
  • Stock formula: a ready, tested formula a manufacturer offers to several brands.
  • Custom formulation: a formula developed for your brand, which you own.
  • MOQ (minimum order quantity): the smallest production run a manufacturer will make.
  • Bulk or wall-mounted dispenser: a refillable container fixed in the shower or at the sink, used instead of single-use bottles.
  • MoCRA: the Modernization of Cosmetics Regulation Act of 2022, which added facility registration, product listing, adverse event reporting and labeling duties for cosmetics. [8]
  • Drug Facts label: the standard panel required on OTC drug products, including antibacterial washes.
Related reading

Sources and references

  1. 1.New York State DEC, Small Plastic Hospitality Bottles https://dec.ny.gov/environmental-protection/recycling-composting/small-plastic-hospitality-bottles
  2. 2.Washington State Department of Ecology, Toiletries in lodgings https://ecology.wa.gov/waste-toxics/reducing-recycling-waste/plastics/toiletries-in-lodgings
  3. 3.CBS News Sacramento, New law bans hotels from giving guests small bottles of shampoo, soap, lotion https://www.cbsnews.com/sacramento/news/small-bottle-ban-california-law/
  4. 4.FOX 5 DC, Marriott banning little shampoo bottles by December 2020 https://www.fox5dc.com/news/marriott-banning-little-shampoo-bottles-by-december-2020
  5. 5.FDA, Is It a Cosmetic, a Drug, or Both? (Or Is It Soap?) https://www.fda.gov/cosmetics/cosmetics-laws-regulations/it-cosmetic-drug-or-both-or-it-soap
  6. 6.FDA, Skip the Antibacterial Soap; Use Plain Soap and Water https://www.fda.gov/consumers/consumer-updates/skip-antibacterial-soap-use-plain-soap-and-water
  7. 7.FDA, Cosmetics Labeling Guide https://www.fda.gov/cosmetics/cosmetics-labeling-regulations/cosmetics-labeling-guide
  8. 8.FDA, Modernization of Cosmetics Regulation Act of 2022 (MoCRA) https://www.fda.gov/cosmetics/cosmetics-laws-regulations/modernization-cosmetics-regulation-act-2022-mocra
  9. 9.FDA, Guidance for Industry: Registration and Listing of Cosmetic Product Facilities and Products https://www.fda.gov/media/170732/download
  10. 10.Arnall Golden Gregory, FDA Modernizes Cosmetic Product Labeling Requirements https://www.agg.com/news-insights/publications/magics-in-the-makeup-fda-modernizes-cosmetic-product-labeling-requirements/
  11. 11.PMG, Personal Care (MOQ FAQ; product list; fill sizes) https://productmgmtgroup.com/industries/personal-care
  12. 12.PMG, Private Label vs Custom Formulation https://productmgmtgroup.com/services/private-label-vs-custom-formulation
  13. 13.PMG, USA to Latin America Expansion https://productmgmtgroup.com/markets/usa-to-latam-expansion
Companion checklist

Hotel Amenity Label & Launch Checklist

A fillable 1-page checklist to complete before you approve labels or schedule a first run.

PDF · 1 page

About Product Management Group

PMG is a full-service private label manufacturing partner for skincare, nutraceuticals, supplements, personal care, and wellness brands. We handle everything from R&D and formulation through manufacturing, packaging, regulatory compliance, and fulfillment, working with FDA-registered, GMP-compliant partner facilities in Florida, North Carolina, Texas, Minnesota, and Arizona. We work with everyone from first-time founders to established retail brands, with minimums starting at 1,000 units.

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