Third-party logistics (3PL) covers pick-and-pack, order processing, returns handling, and carrier management for direct-to-consumer and marketplace orders. PMG's fulfillment network is built for health, wellness, and beauty brands operating across DTC, Amazon, and specialty retail.
Speed of fulfillment, accuracy of orders, quality of packaging, and handling of returns are the operational experiences your customer judges your brand on — not the formula, not the marketing.
A great product fulfilled poorly will lose to a good product fulfilled well. We treat fulfillment as a brand-defining operation, not a back-office cost.
Your inventory ships to DTC orders, Amazon FBM, Walmart marketplace, specialty retailer dropship, and subscription boxes — from one pooled inventory rather than separate stockpiles for every channel.
Many wellness, beauty, and supplement products require temperature-controlled storage to maintain stability and shelf life. Our facility network supports temperature-controlled and cold-chain inventory where the product demands it.
Returns processing, restocking decisions, and damaged-inventory disposition are real cost centers in DTC and Amazon businesses. We handle returns to protect resaleable inventory and document everything for your books.
Fulfillment is the customer experience layer of your brand. Done well, it builds loyalty. Done poorly, it costs you the next sale.